Privacy Policy of SanofyvisionIndia Pharma Relations

The administrator of your personal data is SanofyvisionIndia Pharma Relations based in Poznań at 24 Mickiewicza St. Barbara Zając is responsible for the correct flow of information in our company. We have been operating on the market since September 2016, and since then we have successfully closed 217 drug registration cases. Your data only reaches us when you voluntarily send an inquiry via the form or e-mail.

We are not an anonymous corporation but a local office that values clear rules of the game. Your trust is key for us, especially in the pharmaceutical industry, where documentation confidentiality is a foundation. We do not trade your data or pass it to marketing companies. All information is stored on secure servers in accordance with Polish personal data protection regulations. If you have any questions regarding how we watch over your information, you can call us at +48 61 662 10 01.

During contact, we collect only the necessary minimum of information: your name, surname, and work e-mail. We need them to answer your question about a product dossier or negotiations with the Ministry of Health. Our average response time is 2 hours and 14 minutes, so your data serves us mainly for efficient communication. We do not ask for private phone numbers or home addresses unless it is required for official documentation.

All collected data is used exclusively for the purpose of preparing an offer or fulfilling a specific registration order. Our application effectiveness is 97.3%, which also results from the order in documents we maintain from the first contact. Your inquiries also help us understand which bureaucracy problems are currently most common on the market. Thanks to this, we can write better advice on our blog, for example, on how to avoid errors in letters to the MoH. Your privacy is safe with us because we act without unnecessary paperwork and without fluff.

We make sure that no unauthorized person has access to your messages. We use modern technical security measures, and only trained employees, such as Marek Wiśniewski or Alicja Król, have access to the contact database. You have the right to ask at any time what specific information we store about you. You can correct it if your company has changed its headquarters or remove it entirely from our system. Just one short e-mail to info@sanofyvisionindia.com is enough.

We respect your right to be forgotten. If our cooperation in drug registration has ended and we have no legal obligation to store your data, we will delete it at your request. In accordance with the data protection act, you also have the right to lodge a complaint with the supervisory authority if you believe we are mishandling your information. However, we focus on concrete deadlines and open communication, so most doubts are explained in 12 minutes during a phone conversation. Our office in Poznań is open for you from Monday to Friday.

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