Write to us specifically
Average email response time is 2 hours and 14 minutes. The office in Poznań is open Monday to Thursday from 8:30 AM to 4:30 PM, and on Fridays until 3:00 PM. By the way, we don't take cases that have no chance of approval – we respect your time and budget.
Frequently Asked Questions
We know official procedures inside out and know what causes the most doubt for drug manufacturers.
01
How long does drug registration or documentation change really take?
According to the act, offices have their rigid deadlines, but deficiencies in documentation can extend them by months. With our help, the average time for approval of a variation in 2024 was exactly 34 days. We make sure the dossier is complete before submission.
02
Do you help in talks with the Ministry of Health about reimbursement?
Yes, we represent companies in reimbursement applications and price negotiations. Last year, we helped obtain funding for 7 preparations using only substantive arguments and economic analyses.
03
How do you charge for services and can the price increase during the project?
We apply clear rules of the game. You pay 4,320 PLN net for a document audit, and this amount is fixed. We do not charge for every letter sent or short phone consultation during the project. You know what you're paying for from day one.
04
What happens when the office sends comments on a submitted application?
Offices know us because we rarely send files requiring corrections. However, if a comment appears, we prepare a response within 48 hours. For one client, we repaired a rejected technical dossier in 19 days, saving the process from closure.